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1. I don't know how/where to upload an avatar/sig, where can i get help?
A. Answer.
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2. How do I change my username?
A. Answer.
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3. How often can I change my username?
A. Answer.
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4. What size should our signatures be?
A. Your signatures should be no wider than 550 px, no longer than 150 px, and no bigger than 300kb.
![[Image: siglimits.png]](https://i294.photobucket.com/albums/mm87/Twilight_Cafe/000Help/siglimits.png)
If the image you are using is less than 300kb, then you may use another, as long as the second image doesn't exceed the allowed dimensions, and the two images don't exceed 300kb. Your signatures should not contain flashing text or images, out of consideration for those who may be epileptic or photosensitive.
The reason we have put a limit on signature size is to show consideration for those who are not on broadband.. There is no reason it should take more than 30 seconds to load a page.. and there is no reason for you to have wallpaper sized images for your signatures. Your combined images and text should not exceed these restrictions.
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5. Why can't I view mine, other member's profiles, and/or the member's list?
A. To protect the privacy of others, only staff can view member's profiles.
There have been people who signed up and harvested other people's personal information, just so they can spam. I have also been told that these people used that information to sign them up to websites that they've never visited.. and so, to prevent this from happening again, those with 0 posts, new members, and validating members cannot access their profile. And being that this is the support forum for Nexus Destinations, we have decided that it is in our best interest, to prioritize privacy, to better serve our clients.
If you want to email someone from the board, all you have to do is click the "email" button while reading a topic.. if you want to get someone's aim, yim, or msn info, then you can ask them via email, or pm. If you'd like to test to see if your avatar, and signature shows up in your profile, then you may make a test post in Nexus Labs.
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6. Help! I forgot my username and/or password! What do I do?
A. Answer.
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7. Why can't I edit my profile?
A. The reason is because you either: signed up, but haven't validated your account or you have broken the rules and been reduced so that you cannot have one.
If the former is the case, then you should check your spam or junk folder for the email you signed up with, for the registration email, or if you still haven't gotten it, then post in this areas and someone will get back to you as soon as they can. However if the latter is the case, then you will be or have been alerted as to why you were restricted.
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8. Why are some names one color, while others are a different color?
A. The colors represent the group that that member is in.
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9. How many usergroups are there?
A. Answer.
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